Investigating factors predicting employees' turnover intention: An empirical study on islamic banking industry

The aim of the current study is to investigate role job satisfaction as a mediating variable from influence workload, work stress and organizational climate on turnover intention. This utilizes questionnaire data collection instrument, total 116 questionnaires were obtained employees Bank BTN Syariah Malang (BTN Islamic Banking Malang). Structural equation model (SEM) based partial least squares (PLS) was employed method analyze data. present found significant effect between workload However, does not support proposed hypothesis that show vital in predicting Furthermore, convincingly affects employees’ intention leave. Finally, proven be mediator unexpectedly, did mediate relationship